The Listening Leader: Powerful New Strategies for Becoming an Influential Communicator book by Richard M. Harris

Annotation. In today's complex, fast-paced, and high-intensity organizations, effective communication is paramount. The Listening Leader is about improving communication by focusing on listening, and in the process, developing more effective leadership skills. It explores ways in which managers and front-line employees alike can elevate listening to the level of influence itself--to maximize conversational value and relationships through response and feedback. Richard Harris integrates insights from management and psychology to offer practical techniques for overcoming common barriers to effective listening. With tips for keeping listening sharp and advice for boosting memory and recall, he provides readers with the tools to engage in more productive dialogue with others--at work and beyond. The Listening Leader demonstrates that turning a passive, compliant role into an active, influential one contributes to more dynamic, trusting, collaborative, candid--and profitable--relationships through which everyone benefits. Published By Praeger on 2006-04-30