Successful Help Desk Management in a week book by Jacqueline Chapman
By Jacqueline ChapmanSuccessful Help Desk Management in a week book by Jacqueline Chapman
The help desk, or helpline, is now an everyday part of many businesses. This practical book takes you through the process of setting up a help desk and suggests methods for running it effectively and efficiently. Covers: Deciding what your help desk does; Recruiting and managing help desk staff; Performance measurement; Tools for improved help desk performance; Communications for improved customer satisfaction. Published By on 2000
Book details
- Paperback
- 96 pages
- English
- 0340781742
- 9780340781746
About Jacqueline Chapman
More Books By Jacqueline Chapman
5% OFF
Successful Help Desk Management in a week book by Jacqueline Chapman
New Book
Ksh 1,770
Ksh 1,870
Buy Now
People who bought this also bought
3% OFF
Getting the Love You Want: A Guide for Couples book by Harville Hendrix
New Book
Ksh 2,890
Ksh 2,990
Buy Now
4% OFF
The Rise and Fall of the Third Chimpanzee: How Our Animal Heritage Affects the Way We Live book by Jared Diamond
New Book
Ksh 2,750
Ksh 2,850
Buy Now
13% OFF
4% OFF
The Next Fifty Things that Made the Modern Economy book by Tim Harford
New Book
Ksh 2,450
Ksh 2,550
Buy Now
2% OFF
Understanding the Purpose and Power of Authority book by Myles Munroe
New Book
Ksh 4,500
Ksh 4,600
Buy Now
3% OFF
How Democracies Die: What History Reveals About Our Future book by Steven Levitsky , Daniel Ziblatt
New Book
Ksh 2,950
Ksh 3,050
Buy Now
3% OFF
The World Until Yesterday: What Can We Learn from Traditional Societies? book by Jared Diamond
New Book
Ksh 3,290
Ksh 3,390
Buy Now
13% OFF
13% OFF
400 Moms: Discover What 400 Nutrition Experts Feed Their Kids book by Jill West
Used Book
Ksh 700
Ksh 800
Buy Now
2% OFF
2% OFF
3% OFF
One Long Night: A Global History of Concentration Camps book by Andrea Pitzer
New Book
Ksh 3,390
Ksh 3,490
Buy Now
3% OFF
The Gifts of Imperfection: Let Go of Who You Think You're Supposed to Be and Embrace Who You Are
New Book
Ksh 3,250
Ksh 3,350
Buy Now
3% OFF
Wenger: My Life and Lessons in Red and White book by Arsene Wenger
New Book
Ksh 3,690
Ksh 3,790
Buy Now
10% OFF
Homeless to Millionaire: 6 Keys to UPLIFT Your Financial Abundanc book by Grace Vandecruze
Like New
Ksh 900
Ksh 1,000
Buy Now
10% OFF
13% OFF
3% OFF
SNAP Selling: Speed Up Sales and Win More Business with Today's Frazzled Customers book by Jill Konrath
New Book
Ksh 3,150
Ksh 3,250
Buy Now
2% OFF
3% OFF
Flow: The Psychology of Happiness book by Mihály Csíkszentmihályi
New Book
Ksh 3,650
Ksh 3,750
Buy Now
3% OFF
The Inheritance: The World Obama Confronts and the Challenges to American Power book by David E. Sanger
New Book
Ksh 3,000
Ksh 3,100
Buy Now
13% OFF
The Hare With Amber Eyes: A Family's Century of Art and Loss book by Edmund de Waal
Used Book
Ksh 700
Ksh 800
Buy Now
4% OFF
One Day I Will Write About This Place: A Memoir book by Binyavanga Wainaina
New Book
Ksh 2,650
Ksh 2,750
Buy Now