Successful Help Desk Management in a week book by Jacqueline Chapman
By Jacqueline ChapmanSuccessful Help Desk Management in a week book by Jacqueline Chapman
The help desk, or helpline, is now an everyday part of many businesses. This practical book takes you through the process of setting up a help desk and suggests methods for running it effectively and efficiently. Covers: Deciding what your help desk does; Recruiting and managing help desk staff; Performance measurement; Tools for improved help desk performance; Communications for improved customer satisfaction. Published By on 2000
Book details
- Paperback
- 96 pages
- English
- 0340781742
- 9780340781746
About Jacqueline Chapman
More Books By Jacqueline Chapman
Successful Help Desk Management in a week book by Jacqueline Chapman
New Book
People who bought this also bought
Let God Fight Your Battles: Being Peaceful in the Storm book by Joyce Meyer
New Book
Into Africa: The Epic Adventures of Stanley & Livingstone book by Martin Dugard
New Book
The Signature of Jesus : Living a Life of Holy Passion and Unreasonable Faith
Used Book
Ibibilia Indakatifu Mu Lutirichi, Lwitakho nende lwisukha Ilimu ni Vitabu via detroknoni [Lukakamega Lutirichi Bible Brown Vinyl ]
New Book
The Emotionally Absent Mother: How to Recognize and Cope with the Invisible Effects of Childhood Emotional Neglect (Second): How to Recognize ... Effects of Childhood Emotional Neglect book by Jasmin Lee Cori
New Book
Solitude: A Singular Life in a Crowded World book by Michael Harris
New Book
Boots Don't Lie: From a Housewife to a Sports Activist book by Mariam Mell'Osiime Mpaata
New Book
Ordering Your Private World book by Gordon MacDonald
New Book
The Velvet Rage: Overcoming the Pain of Growing Up Gay in a Straight Man's World book by Alan Downs
New Book
Eat This Not That! Supermarket Survival Guide: The No-Diet Weight Loss Solution book by David Zinczenko
Used Book
The Everyday Leader: 14 Marine Corps Traits to Unlock Your Leadership DNA book by Hema Crockett
New Book
No God but One: Allah or Jesus?: A Former Muslim Investigates the Evidence for Islam and Christianity book by Nabeel Qureshi
New Book
The Silk Roads: A New History of the World book by Peter Frankopan
New Book
Who Speaks for God? : Confronting the World with Real Christianity
Used Book
God's Generals: The Martyrs (Volume 6) book by Roberts Liardon
New Book
Christianity, Development and Modernity In Africa book by Paul Gifford
New Book
Women of the Vine: Inside the World of Women Who Make, Taste, and Enjoy Wine
Used Book
Lean In : Women, Work, and the Will to Lead book by Sheryl Sandberg
New Book
Surprise, Kill, Vanish: The Secret History Of CIA Paramilitary Armies, Operators, And Assassins book by Annie Jacobsen
New Book
Stringer: A Reporter's Journey in the Congo book by Anjan Sundaram
New Book
On the Genealogy of Morals book by Friedrich Nietzsche
Used Book
Empire State of Mind: How Jay Z Went from Street Corner to Corner Office, Revised Edition book by Zack O'Malley Greenburg
New Book
Life 3.0: Being Human in the Age of Artificial Intelligence book by Max Tegmark
New Book
Conspiracy to Murder: The Rwandan Genocide book by Linda Melvern
New Book
The Starch Solution: Eat the Foods You Love, Regain Your Health, and Lose the Weight for Good! book by John A. McDougall
New Book
Today Matters: 12 Daily Practices to Guarantee Tomorrow's Success book by John C. Maxwell
New Book
The Dying Sahara: US Imperialism and Terror in Africa book by Jeremy Keenan
New Book
The Art of Walt Disney: From Mickey Mouse to the Magic Kingdoms
Used Book
The Art of War for Women: Sun Tzu's Ultimate Guide to Winning Without Confrontation book by Chin-Ning Chu
New Book